Below you will find all you need to know about hiring The Freedom Hub Venue for your own fabulous event. So have a read and then if you want to find out more or book a site inspection, complete our event enquiry form here.
DO YOU OFFER DIFFERENT VENUE HIRE PRICE PACKAGES?
Yes. We have three packages to choose from.
1. Blank canvas.
This package includes the cafe tables and chairs only. (*French white lounges can be hired at an additional cost, as can our piano*). As a blank canvas, you bring in everything else you need. Just as you would for a marquee event. We have recommended partners you can select if you want to ensure your function is completely ethical or you can choose your own.
2. “Assisted event”
We provide staff, tableware, and glassware. You can add onto the packages any extras such as overnight storage, extra staff, PA system, Projector etc.
3. “Fully managed venue”
We work together to select ethical food from our menu, wine and staffing. The fully managed package also gives you a number of hours with one of our experienced event planners who will help you with every detail pertaining to hire, food and bev, to make your event a huge success. Styling your event is still your responsibility so you can create your own feel.
DOES YOUR VENUE ALLOW BYO?
You are welcome to BYO beverages. However, there is a flat $200 corkage fee. Also, keep in mind that The Freedom Hub bar staff are required to serve due to RSA laws. The required ratio is 1 bar staff per 40x guests based on the drink menu. Additional bar staff can be added to your preferred package.
Ask us about our amazing drink packages.
If you BYO you are required to provide your own ice, drink tubs, ice, garnishes, spirit pourers etc.
CAN WE HAVE OUR OWN CATERER?
The great thing about hiring The Freedom Hub venue is you have the flexibility to choose our preferred 100%, ethical caterers. Or you can outsource your favourite caterer instead, attracting a flat $250 surcharge.
We recommend that outsourced caterers come by the venue to check out our kitchen facilities, as it is designed for café food preparation.
We also recommend you make a booking with our event planner on-site. You may need additional staff for your event for service, clearing etc.
*Most catering companies will include wait staff in their packages or you can request ours*
IS THERE A TIME LIMIT?
The Freedom Hub venue is a cafe six days a week, so events are held outside cafe hours.
Exclusive and partial hire of the venue is available during cafe hours and has a separate cost structure and booking terms.
NOTE: During COVID there is an additional COVID cleaning fee after your event.
Find out more about hosting a Covid Safe Event and our COVID action plan here.
WHAT IS YOUR CANCELLATION POLICY?
We have become a very popular venue so holding a date can cost us thousands of dollars in missed business if you cancel.
The deposit also helps us cover the administrative costs of hours put in by your planner to reach the quote stage. So should your event be cancelled, the following conditions apply unless otherwise agreed by The Freedom Hub and at its discretion.
All cancellations must be received in writing.
Your deposit is forfeited, cancellation;
Up to 30 days prior to the event date; 50% of the invoice will be retained, 50% refunded to the client
Up to 14 days prior to the event date; 70% of the invoice will be retained, 30% refunded to the client.
14 days or less; 100% of the invoice will be retained to The Freedom Hub, 0% refunded to the client
100% of the profit from your event supports victims of human trafficking in Australia.
DO YOU HAVE PARKING AT THE VENUE?
Parking: Like most city venues we only have street parking, this is unmetered throughout the weekend and evenings. Besides TFH there is a parking lot which is empty from 4 pm Fridays and all day Saturdays & Sundays.
The nearest parking station is behind Aldi on Danks St. Greensquare Railway station is a 10-minute walk. The taxi exchange station is directly behind our venue.
IS YOUR VENUE WHEELCHAIR-FRIENDLY?
Yes. We have a ramp leading into the venue. We have a wheelchair-accessible toilet and wide corridors for access.
HOW DO I BOOK AN EVENT?
1. Complete an enquiry form HERE giving us as much information about your event as possible.
2. We‘ll contact you to find out any information we are missing and then we’ll send you our package pricing.
3. If you are happy that our pricing suits your budget, book a 45min “viewing and planning meeting” with one of our planners HERE.
4. We will then send you a personalised quote for your event and put a “tentative hold” on the date for 14 days.
5. If you are happy with the quote, a non-refundable $500 deposit is required within 7 days of the quote with signed T&C’s.
6. 50% prepayment is required 3 months prior to your event, with full payment due 4 weeks prior to your event.
We would be honoured to help you “host an event your guests will remember”.
100% of the profits from your venue hire are used to end modern slavery and help victims recover. You can find out more about our work in Ending Slavery here.
#partywithpurpose #smallchangebigeffect #ethicalbusiness.